Step One: Obtain Your University Account

Your PSU account allows you to access your university email and most PSU digital systems and services.

• New students: Your account will be created after you join the university and complete your enrollment process.
• Staff and faculty members: Your account will be created upon completion of your HR processing.

Step Two: Manage Your Account and Change Your Password

MyAccount is a self-service system that helps you manage your PSU account. It also allows you to view and update your personal information, change your password, or reset it if you forget it.

To help protect your account, use a strong password and never share your account details with anyone.

Step Three: Access Your University Email

Your university email is the official communication channel at Prince Sultan University. It is used to receive important university announcements, notifications, and correspondence.

To learn how to activate and access your university email, please refer to the New Students’ Email Activation Instructions.

Step Four: Access Digital Services

Using your PSU account, you can access:

• Your university email.
• PSU electronic services.
• Digital systems and platforms.
• MyAccount for account management.
• User guides and frequently asked questions.
• Sanad for submitting and tracking support requests.

Step Five: Request Support When Needed

If you experience any difficulty activating your account or accessing a digital service, please contact the technical support team.