Information Technology Center
The Information Technology Center provides integrated technology services that support students, faculty members, and staff in accessing and using university systems, accounts, email, networks, software, and technical support services. The Center works to provide a secure and reliable digital environment that advances teaching, research, and administration at Prince Sultan University.
Most Frequently Used Services
The Information Technology Center provides a range of digital and technical services that enable members of the PSU community to access the systems and resources they need efficiently and securely.
Technical Support
Receive support for university systems, services, and technical equipment. Requests can be submitted and tracked through the Sanad system.
University Account and Password
Manage your PSU account information and change or reset your password through the MyAccount self-service system.
University Email
Access your official PSU email account to receive university correspondence, announcements, and important notifications.
Network and Internet
Access the University’s network and internet services, including wireless connectivity across the University campus.
Microsoft 365
Access Microsoft 365 applications that support learning, work, collaboration, and file sharing across the PSU community.
University Systems
Access and receive support for the academic, administrative, and digital systems used across the University.
Software
Access approved software and applications, with support provided according to the needs of students, faculty members, and staff.
Printing Services
Access the printing services available at the University and receive support for related technical issues.
About the Center
The Information Technology Center was established in 1999 and is one of the University’s independent non-academic units. The Center provides computing facilities for students, faculty members, and staff, along with the guidance, documentation, and resources necessary for their effective use. It also provides IT support for research activities and training programs.
The Center’s activities are supported by a variety of hardware and software platforms integrated into local networks with laser-printing capabilities. The Center provides a wide range of services and applications, including web development and design, database development, programming, and systems support for staff and faculty members, as well as PSU departments.
The fully operational University Campus Network strengthens the University’s communication infrastructure by connecting existing information and computing resources to national and international networks. Internet services are available through the University network, including email, online news services, and file exchange.
The Information Technology Center has specialized support staff who work closely with colleagues across departments and colleges to ensure the effective use of the University’s technology resources and facilities.
Vision
The ITC strives to be an organization of dedicated, energetic professionals who inspire and guide members of the PSU community and prepare them for a world of rapidly developing technological innovations.
Mission
Our objective is to provide prompt, friendly, and reliable information technology support to the University community. To that end, the ITC team offers leadership and shares expertise in the planning and implementation of sustainable and forward-looking information technology solutions that advance the University’s mission in teaching, research, and administration.
Information Security Management System
The Information Technology Center (ITC) is committed to adopting and implementing a robust, integrated system for information security management in strict accordance with the international standard ISO/IEC 27001.
This strategic initiative aligns with the University’s overarching goals and objectives while adhering to the applicable regulations and directives within the Kingdom. Its primary objective is to achieve excellence in information security management by ensuring that practices meet and exceed international standards and address the security requirements and expectations of all stakeholders.
The ITC is committed to effectively implementing, maintaining, periodically reviewing, and evaluating the Information Security Management System (ISMS) while striving for continuous improvement. This commitment reflects our dedication to safeguarding information assets and meeting the evolving needs of the University community.
View Certification Details