How to Contact Us
The Information Technology Center provides technical support services to the Prince Sultan University community. We encourage you to use the contact channels below to help ensure that your inquiry or request is directed to the appropriate team.
Request Technical Support
Email: servicedesk@psu.edu.sa
Telephone: 011 494 8833
Sanad: Submit and track your technical support requests.
Technical Support Offices on Campus
Women’s Campus
Building: 102
Floor: Second Floor
Office: 301
Men’s Campus
Building: 105
Floor: First Floor
Office: C03-1
Before Contacting Technical Support
Please have the following information ready to help us process your request efficiently:
- Your name and student or employee ID number.
- A clear description of the issue.
- The name of the affected system or service.
- A screenshot of the error message, if available.
- Your preferred contact method.